ABRA_MIS201

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Description

Project Presentation: Part 3
Submission: Instructors will manage the date and time for presentation during week 12
Marks: 10 Marks
Make a power-point presentation of your Project work mentioning all the above contents and present in a group (All team members must participate ((1).There must be minimum 10 slides in the presentation with a good background design (0.5), readable font size and style with an appropriate color (0.5).
Presentation must have the following format:
First slide: Group members name and Student id & Title of the Project (1)
Company Profile (1)

Strategies (1)
Technology Involved and Data Management (1)
Analysis of Existing System (1)
Evaluation and suggestions (1)
Conclusion (1)
References (1)1
INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment of MIS201- Management Information System
Student Name:
1.
2.
3.
4.
5.
Student ID:
1.
2.
3.
4.
5.
Course Title:
Course Code: MIS 201
Academic Year/ Semester:
2022/2023 _Second Semester
1444_Second Semester
Instructor Name:
CRN:
Student Grade: out of 15
Grade Level: High/ Middle / Low
Information Technology Infrastructure of Samsung
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
Contents
PART 1 ………………………………………………………………………………………………………………………………… 3
Executive summary………………………………………………………………………………………………………………… 3
Organizational profile …………………………………………………………………………………………………………….. 4
Strategies ………………………………………………………………………………………………………………………….. 4
Adoption of SCM ………………………………………………………………………………………………………………… 4
Outcomes of the strategy ……………………………………………………………………………………………………. 5
The technology involved in Samsung…………………………………………………………………………………….. 5
ClearScale solution ……………………………………………………………………………………………………………… 7
Business value ……………………………………………………………………………………………………………………. 7
PART 2 ………………………………………………………………………………………………………………………………… 8
Analysis of the existing system ………………………………………………………………………………………………… 8
Fundamental problems of the current system ……………………………………………………………………….. 8
Information Systems used ……………………………………………………………………………………………………….. 8
Artificial Intelligence and the future of Business Intelligence …………………………………………………… 8
Solutions and recommendations ………………………………………………………………………………………………. 9
Conclusion ………………………………………………………………………………………………………………………….. 10
References …………………………………………………………………………………………………………………………… 11
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
PART 1
Executive summary
Worldwide electronic parts and IT Company Samsung Electronics was established in
1975. Through operations as well as merchants in more than 60 countries, the company
employs over 160,000 people. With a sudden increase in sales to US$ 117, the firm transformed
into one of the world’s largest technological and information companies. Samsung continues
to dominate the market within nations where it does business for selling and creating softwares.
Samsung has strongly emphasized creativity within governance and included innovation in its
fundamental strategy for said vision 2030 plan. In this essay, I’ll concentrate on Samsung’s
information infrastructure and the institution’s initiatives, strengths, weaknesses, possibilities,
and challenges. I’ll also discuss whether Samsung’s implementation of supply chain control has
superseded its previous management approach.
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
Organizational profile
When Samsung was only a modest electronics business in the 1980s, it started to enter
the worldwide market. In the mid-1990s, after effectively entering the market, the global
information technology sector had indeed begun to expand, while Samsung took advantage of
these opportunities (Abraham, Murali, & Mtegha). Due to its rapid growth, it was forced to
abandon its previous system and develop a new one compatible with the giant Samsung.
Managing supply chains had been a significant shift that it needed to make (SCM). Mobile
computing marketplaces suffer more often due to the adjustments, which seems to be a
tournament for several organizations. Samsung softwares, a global firm with global
subsidiaries, also recognized the necessity for centralized supply management. Samsung
distribution channels were operating within regional and provincial offices before the
corporation used SCM, which was terrible for business. The organization had to deal with
several issues with the previous supply management system, including unreliable requests that
missed a projection, a single standard of information, inadequate plan development for such
stocks, and low dependability of both delivery times (Rhee, 2020).
Strategies
various strategic competitive tactics It is a characteristic that a business uses to
outperform its rivals. There have been three different sorts. The first is premium pricing, for
which a firm must take its pricing into account by reducing the cost of its goods. This is often
done by giant corporations eager to take advantage of the economy (Yang & Ying, 2016). A
second is uniqueness, and the business sets itself apart from its competitors with what it offers.
Concentration is the ultimate strategy in which the company must do a thorough market
analysis and identify its group of potential customers.
Adoption of SCM
Samsung created the distribution network to keep up with the fast preparation and
respond to market developments immediately. Dealership demand forecasts and purchase
history might occasionally be skewed if the institution’s assistance is indeed not diligent. Since
a company’s upcoming initiatives rely on false market intelligence, inaccurate information can
be strongly linked to a poor project management plan. Samsung softwares attempted to
incorporate merging the preparation phases into entrepreneurial careers to address this issue
(Jung & Chung, 2016). Therefore, through implementing Supply Chain Operations, Samsung
softwares was placed in an excellent position to foresee and require semantic interoperability.
The hometown team was in contact with customers and created sales data and demand
5
INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
forecasts. The strategic marketing team inside the corporate office primarily influenced this
team.
Without the aid of a contemporary collection of data consumption, knowledge
management of this kind often results in inaccurate demand estimates. Consequently,
establishing precise plans became possible by centralizing the production process and
incorporating new information services (Jung & Chung, 2016). Due to the introduction of
Inventory Control, these actions and changes made it simpler to provide customers with
services and products in real time. Customers’ satisfaction with quick delivery, the calibre of
such merchandise and services, and the cost are still priorities for elevated items. Samsung
required a reliable date that the corporation could guarantee to deliver the high-tech items
within the agreed-upon time frame. As a result, budgeting was based on the current situation,
which was essential for real-time delivery utilizing trustworthy data resources and made more
straightforward by supply chain oversight.
Outcomes of the strategy
The administration of the process significantly improved when Samsung softwares
adopted SCM. First, the SCM has made it possible for the corporation to use legitimate business
intelligence by cutting the period of the service management phase between months into days
(Smith-Ditizio & Smith, 2019). Additionally, the business is in a solid position to quickly create
the best project schedule. Additionally, it facilitated incorporating global production and sales
strategies into the SCM. Further, the connection transferred the localized management system
into a more centralized management approach, which enabled it to eliminate the inefficiency
caused by inaccurate projections.
The technology involved in Samsung
The range of informational system management To have effective managerial
operations and strategic strategy, it may be characterized as the mix of the person as well as
machine technology that leads to information gathering, storing, access, and communication.
Developing a successful strategy that considers customer information, an assessment of the
current information platform, and the cost of information accessibility may lead to the most
appropriate management data system. (Akram, Goraya, Malik & Aljarallah, 2018). Because as
the name implies, the primary function of management intelligence is to provide the necessary
information linked to how the firm operates.
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
When Samsung ruled as the top manufacturer of devices within the globe, and more
especially of cellphones, it accumulated a lot of money rather than spending it to create
powerful software which would be utilized in the next generations. Several Samsung cell
phones are still using the Samsung Android operating system. Due to the constant influx of
innovations, including software-controlled internet of things digital money, as well as
cyberattacks, the corporation is now under marketization from the whole existing customers of
its electronics and information segment. The only choice left to Samsung after all these
technological shifts are to be managed by software since this is the only way the business can
continue to expect to keep its sales and profits at a reasonable price (Akram, Goraya, Malik &
Aljarallah, 2018).
Given that Samsung is a software corporation caught during such software
transformation, its issues are more fundamental. Samsung is a pioneer in the field of mobility,
which has enabled it to deliver performance to its clients. The organization started an attempt
to build a Cloud Solution platform whose primary goal was to supply robust applications and
systems now at Cloud-scale to accelerate the pace of continuous research and development
(Haizar, Kee, Chong & Chong, 2020).
With its Samsung azure platform, Samsung aimed to quickly enter the market while
providing infrastructure that was among the most advanced for innovation. Additionally, the
cloud approach had been supposed to make it simple to integrate converged document
processes and conventional mobile business. Products like Samsung Cloud Print and
integration with the Amazon DRS are only a handful of the firm’s successes because they
demonstrate Samsung’s ambition for cloud service architecture. The cornerstone of the
established technological choice process boosted Samsung’s vision for the Cloud Service
Console.
However, a new edition did have some problems that creative software professionals
would have to solve. The organization investigated several technologies to address each issue
and find answers (Gardere, Sharir & Maman, 2018). To ensure that the system was functional
and capable of producing a Financial return, the performance of every component—including
cost profitability—was examined. Business considerations significantly impacted the business
needs, as shown by Samsung’s acquisition of PrinterOn, a mobile cloud-based service for
Samsung smartphones.
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
ClearScale solution
To provide Cloud Solutions, Samsung developed a relationship alongside Clearscale.
This provided the knowledge required when recognizing and choosing various cloud platform
components and service providers. As a consequence, Samsung could scale its engineering
resources effectively and affordably. The business was well-positioned to use ClearScale
Developers’ deployment automation expertise.
Nevertheless, new technologies make it difficult to keep up with integration challenges,
as is shown by the ClearScale innovation, which calls for speed, agility, and rapid adaptability
to the always-shifting business needs. It was evident from the Samsung study that perhaps the
company required a technology to be utilized in various corporate private clouds without
accessing the firewalls (Gardere, Sharir & Maman, 2018). The service now includes metrics,
tracking, and reliability.
Business value
Samsung has now delivered the computing infrastructure at the same rate as agile
projects. This has shortened the time in the marketplace of goods and services, maintaining its
position as a technological pioneer. By offering a quicker, more reliable service, this
autonomous architecture set up by the Cloud scale has decreased Samsung’s management of
information technology expenditure (Lu, Y., Zhao, Xu & Shen, 2018). As a result, the company
can concentrate on providing goods and services to clients, keeping its competitive edge in the
marketplace.
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
PART 2
Analysis of the existing system
Fundamental problems of the current system
Samsung does have a reputation for developing high-calibre, innovative products,
which maintains business at the cutting edge of technology. Nevertheless, as it creates, each
repetition brings complicated problems that must be resolved rapidly with the appropriate tools.
Users have also reported hardware issues with the goods, in addition to software issues. For
instance, a typical case is poor battery life, which has a variety of potential causes that need to
be considered before any harm is done. Another problem is storage capacity, which arises when
an individual has insufficient room to save their papers. To prevent this strain, it is advisable
to avoid installing so many needless programs (Waddington & Harris, 2018).
Information Systems used
Artificial Intelligence and the future of Business Intelligence
The proliferation of devices simultaneously is one representation that might be used
while attempting to comprehend the Internet of Things. Customers in industrialized countries
with incomes ranging from medium to high have around three interconnected gadgets,
including a laptop computer, a cellphone, and a tablet computer. It is anticipated that the
number will increase in the years to come, and there is a possibility that the variety of linked
devices will exceed 20.
These connected devices may include smartwatches, smart TVs, or other gadgets.
These devices that link to the internet must speak a universal language and adhere to certain
cellular technologies. Because QUALCOMM, Arm, and Intel are all racing to build a
communication standard, this indicates that Samsung will have a long way to go to catch up
with their opponents, who will be miles away. This is the case because if Samsung is left
behind, then it is unlikely to be able to participate in the race. In addition, the business will be
left with little proposition to provide to its stockholders, the only difference being the mass
market profitability (Zohuri & Moghaddam, 2020).
In addition, the Internet of Things serves as the central support system for a virtualized
environment, which is, in turn, accountable for the proper operation of applications that run on
linked devices. Even though there has been an upsurge in disk space, connectivity, as well as
computation capabilities as well as the highly brief analysis of enormous amounts of data has
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
paved the way for future advancements in pattern recognition, a necessary constituent that an
individual would need to have to work within a company like Samsung. This is because there
has been the desire to make effective utilization of the data that is readily available to them.
As storage keeps increasing and processing speeds continue to grow, the adoption of
artificial intelligence is starting to become a more feasible aim that may be accomplished by
meeting business needs (Zhou, Jia, Peng, Zhang & Liu, 2018). Artificial intelligence has been
helpful for Samsung since it enables the company to improve its productivity by rapidly
analyzing data and generating conclusions that can be trusted. This makes AI a beneficial tool.
As the change in technologies proceeds, more and more important choices will need to be
outsourced to other people, which will help break up blockages in the information chain.
Consequently, the decision-making process for Samsung to employ accurate analytics is
growing more complex due to the artificial intelligence algorithms and the highly effective
architectures inside them.
Because continuous data has been analyzed and fed through into networks, and it
enables both humans and computers to get smarter, resulting in a better method of intelligence
in business, it is safe to say that perhaps the future of information in company or organization
is bright (Zohuri & Moghaddam, 2020). An Android operating system is built into Samsung’s
smartphones, which helps to ensure the devices’ continued performance. Quite often, security
concerns could be of significant worry at various levels since consumers have to be safeguarded
against cybercrimes via their personal information. This is essential.
Solutions and recommendations
To keep its place as the leading mobile electronics manufacturer in the world and
remain relevant in the industry, Samsung will be required to improve the quality of the
acquisitions it makes with Qualcomm and Intel cores. To stay competitive in the market for
chips, Samsung could need to acquire well-established and industry-leading manufacturers of
microcontrollers like Microchip. Tizen is already being constructed as an internal operating
system inside the software, even though it lags behind such rivals by an unacceptable amount
(Zhou, Jia, Peng, Zhang & Liu, 2018). In the field of cloud computing, Samsung has previously
acquired SmartThing, a company that specializes in the development of intelligent control
hubs.
Nevertheless, the business must consider the company structure and behave as if it were
a software firm managed by one management staff that was prepared to comprehend the
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
software challenges. Despite this, Samsung is encountering far more pervasive problems, many
of which are not operating systems but rather stem from a fundamental misunderstanding of
how technological cycles work. It is going to require more than acquisition to be able to address
this problem. When shopping for Samsung electronics, it is essential to double verify and make
sure that the product you are buying is genuine. Being vigilant may help you avoid spending
money that isn’t essential, such as on repairs that aren’t necessary because of the low quality of
the goods or copies of the product. Check whether the advertised specs are accurate and
correspond to the product’s features (Zhou, Jia, Peng, Zhang & Liu, 2018).
It is essential to avoid overcharging mobile devices like smartphones since this is a
frequent issue that may lead to the device overheating and potentially shortening the battery’s
lifespan. Additionally, the security team must continually undertake audits to keep the client’s
confidence and provide rapid security responses. Regarding the Android operating system,
Samsung has done all in its power to maintain the smartphones’ safety by monthly releasing
new and upgraded operating system versions.
Conclusion
The article examines why Samsung has already been able to have such a successful
knowledge system integration, beginning with an overview of the firm, its history, the adoption
of information management for strategic purposes, and the effect of implementing an
information service. Samsung implemented IS to improve the quality and quantity of its
outcomes by estimating inefficiencies brought on by technology. Considering that Samsung is
such an inventive corporation, the industry’s supply chain control proved beneficial to the
company.
This study has shown that having strategic beginnings and employing systems
engineering both have an influence. Because both benefits have been validated, current
difficulties in an organization may be resolved by effectively using the appropriate information
technology. Consequently, Samsung is a fantastic business with a clear goal of keeping its
status as the world’s most outstanding electronic supplier. However, for the firm to effectively
reach its aims, this should make modifications to how it will address the problems.
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
References
References Abraham, C., Murali, K. N., & Mtegha, V. A. SAMSUNG INNOVATION
AND TECHNOLOGY
Akram, M. S., Goraya, M., Malik, A., & Aljarallah, A. M. (2018). Organizational
performance and sustainability: exploring the roles of IT capabilities and knowledge
management capabilities. Sustainability, 10(10), 3816.
Gardere, J., Sharir, D., & Maman, Y. (2018). Consulting and Executive Coaching on
Future Trends: The Need for a Long Term Vision with Apple and Samsung. International
Journal of Business and Social Science, 9(3).
Haizar, N. F. B. M., Kee, D. M. H., Chong, L. M., & Chong, J. H. (2020). The Impact
of Innovation Strategy on Organizational Success: A Study of Samsung. Asia Pacific Journal
of Management and Education, 3(2), 93-104.
Jung, U., & Chung, B. D. (2016). Lessons from the history of Samsung’s SCM
innovations: focus on the TQM perspective. Total Quality Management & Business
Excellence, 27(7- 8), 751-760.
Lu, Y., Zhao, C., Xu, L., & Shen, L. (2018). Dual institutional pressures, sustainable
supply chain practice, and performance outcome. Sustainability, 10(9), 3247.
Rhee, I. Y. (2020). saw engagement and integrity as the core of communication, with
examples from Samsung Electronics. Science Editing, 7(1), 73-77.
Smith-Ditizio, A. A., & Smith, A. D. (2019). Samsung Company and an Analysis of
SupplierSide Supply Chain Management and IT Applications. Advanced Methodologies and
Technologies in Business Operations and Management (pp. 1249-1262). IGI Global.
Waddington, D., & Harris, J. (2018). Software challenges for the changing storage
landscape. Communications of the ACM, 61(11), 136-145
Zhou, W., Jia, Y., Peng, A., Zhang, Y., & Liu, P. (2018). The effect of iot new features
on security and privacy: New threats, existing solutions, and challenges yet to be solved. IEEE
Internet of Things Journal, 6(2), 1606-1616.
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INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG
Yang, J., & Ying, L. (2016). A study on the effects of knowledge management on
innovation strategies and competitive advantages. Acta Oeconomica.
Zohuri, B., & Moghaddam, M. (2020). From Business Intelligence to Artificial
Intelligence. Journal of Material Sciences & Manufacturing Research. SRC/JMSMR/102 Page,
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Description Project Presentation: Part 3 Submission: Instructors will manage the date and time for presentation during week 12 Marks: 10 Marks Make a power-point presentation of your Project work mentioning all the above contents and present in a group (All team members must participate ((1).There must be minimum 10 slides in the presentation with a good background design (0.5), readable font size and style with an appropriate color (0.5). Presentation must have the following format: First slide: Group members name and Student id & Title of the Project (1) Company Profile (1) Strategies (1) Technology Involved and Data Management (1) Analysis of Existing System (1) Evaluation and suggestions (1) Conclusion (1) References (1)1 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG Saudi Electronic University College of Administrative and Financial Sciences Assignment of MIS201- Management Information System Student Name: 1. 2. 3. 4. 5. Student ID: 1. 2. 3. 4. 5. Course Title: Course Code: MIS 201 Academic Year/ Semester: 2022/2023 _Second Semester 1444_Second Semester Instructor Name: CRN: Student Grade: out of 15 Grade Level: High/ Middle / Low Information Technology Infrastructure of Samsung 2 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG Contents PART 1 ………………………………………………………………………………………………………………………………… 3 Executive summary………………………………………………………………………………………………………………… 3 Organizational profile …………………………………………………………………………………………………………….. 4 Strategies ………………………………………………………………………………………………………………………….. 4 Adoption of SCM ………………………………………………………………………………………………………………… 4 Outcomes of the strategy ……………………………………………………………………………………………………. 5 The technology involved in Samsung…………………………………………………………………………………….. 5 ClearScale solution ……………………………………………………………………………………………………………… 7 Business value ……………………………………………………………………………………………………………………. 7 PART 2 ………………………………………………………………………………………………………………………………… 8 Analysis of the existing system ………………………………………………………………………………………………… 8 Fundamental problems of the current system ……………………………………………………………………….. 8 Information Systems used ……………………………………………………………………………………………………….. 8 Artificial Intelligence and the future of Business Intelligence …………………………………………………… 8 Solutions and recommendations ………………………………………………………………………………………………. 9 Conclusion ………………………………………………………………………………………………………………………….. 10 References …………………………………………………………………………………………………………………………… 11 3 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG PART 1 Executive summary Worldwide electronic parts and IT Company Samsung Electronics was established in 1975. Through operations as well as merchants in more than 60 countries, the company employs over 160,000 people. With a sudden increase in sales to US$ 117, the firm transformed into one of the world’s largest technological and information companies. Samsung continues to dominate the market within nations where it does business for selling and creating softwares. Samsung has strongly emphasized creativity within governance and included innovation in its fundamental strategy for said vision 2030 plan. In this essay, I’ll concentrate on Samsung’s information infrastructure and the institution’s initiatives, strengths, weaknesses, possibilities, and challenges. I’ll also discuss whether Samsung’s implementation of supply chain control has superseded its previous management approach. 4 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG Organizational profile When Samsung was only a modest electronics business in the 1980s, it started to enter the worldwide market. In the mid-1990s, after effectively entering the market, the global information technology sector had indeed begun to expand, while Samsung took advantage of these opportunities (Abraham, Murali, & Mtegha). Due to its rapid growth, it was forced to abandon its previous system and develop a new one compatible with the giant Samsung. Managing supply chains had been a significant shift that it needed to make (SCM). Mobile computing marketplaces suffer more often due to the adjustments, which seems to be a tournament for several organizations. Samsung softwares, a global firm with global subsidiaries, also recognized the necessity for centralized supply management. Samsung distribution channels were operating within regional and provincial offices before the corporation used SCM, which was terrible for business. The organization had to deal with several issues with the previous supply management system, including unreliable requests that missed a projection, a single standard of information, inadequate plan development for such stocks, and low dependability of both delivery times (Rhee, 2020). Strategies various strategic competitive tactics It is a characteristic that a business uses to outperform its rivals. There have been three different sorts. The first is premium pricing, for which a firm must take its pricing into account by reducing the cost of its goods. This is often done by giant corporations eager to take advantage of the economy (Yang & Ying, 2016). A second is uniqueness, and the business sets itself apart from its competitors with what it offers. Concentration is the ultimate strategy in which the company must do a thorough market analysis and identify its group of potential customers. Adoption of SCM Samsung created the distribution network to keep up with the fast preparation and respond to market developments immediately. Dealership demand forecasts and purchase history might occasionally be skewed if the institution’s assistance is indeed not diligent. Since a company’s upcoming initiatives rely on false market intelligence, inaccurate information can be strongly linked to a poor project management plan. Samsung softwares attempted to incorporate merging the preparation phases into entrepreneurial careers to address this issue (Jung & Chung, 2016). Therefore, through implementing Supply Chain Operations, Samsung softwares was placed in an excellent position to foresee and require semantic interoperability. The hometown team was in contact with customers and created sales data and demand 5 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG forecasts. The strategic marketing team inside the corporate office primarily influenced this team. Without the aid of a contemporary collection of data consumption, knowledge management of this kind often results in inaccurate demand estimates. Consequently, establishing precise plans became possible by centralizing the production process and incorporating new information services (Jung & Chung, 2016). Due to the introduction of Inventory Control, these actions and changes made it simpler to provide customers with services and products in real time. Customers’ satisfaction with quick delivery, the calibre of such merchandise and services, and the cost are still priorities for elevated items. Samsung required a reliable date that the corporation could guarantee to deliver the high-tech items within the agreed-upon time frame. As a result, budgeting was based on the current situation, which was essential for real-time delivery utilizing trustworthy data resources and made more straightforward by supply chain oversight. Outcomes of the strategy The administration of the process significantly improved when Samsung softwares adopted SCM. First, the SCM has made it possible for the corporation to use legitimate business intelligence by cutting the period of the service management phase between months into days (Smith-Ditizio & Smith, 2019). Additionally, the business is in a solid position to quickly create the best project schedule. Additionally, it facilitated incorporating global production and sales strategies into the SCM. Further, the connection transferred the localized management system into a more centralized management approach, which enabled it to eliminate the inefficiency caused by inaccurate projections. The technology involved in Samsung The range of informational system management To have effective managerial operations and strategic strategy, it may be characterized as the mix of the person as well as machine technology that leads to information gathering, storing, access, and communication. Developing a successful strategy that considers customer information, an assessment of the current information platform, and the cost of information accessibility may lead to the most appropriate management data system. (Akram, Goraya, Malik & Aljarallah, 2018). Because as the name implies, the primary function of management intelligence is to provide the necessary information linked to how the firm operates. 6 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG When Samsung ruled as the top manufacturer of devices within the globe, and more especially of cellphones, it accumulated a lot of money rather than spending it to create powerful software which would be utilized in the next generations. Several Samsung cell phones are still using the Samsung Android operating system. Due to the constant influx of innovations, including software-controlled internet of things digital money, as well as cyberattacks, the corporation is now under marketization from the whole existing customers of its electronics and information segment. The only choice left to Samsung after all these technological shifts are to be managed by software since this is the only way the business can continue to expect to keep its sales and profits at a reasonable price (Akram, Goraya, Malik & Aljarallah, 2018). Given that Samsung is a software corporation caught during such software transformation, its issues are more fundamental. Samsung is a pioneer in the field of mobility, which has enabled it to deliver performance to its clients. The organization started an attempt to build a Cloud Solution platform whose primary goal was to supply robust applications and systems now at Cloud-scale to accelerate the pace of continuous research and development (Haizar, Kee, Chong & Chong, 2020). With its Samsung azure platform, Samsung aimed to quickly enter the market while providing infrastructure that was among the most advanced for innovation. Additionally, the cloud approach had been supposed to make it simple to integrate converged document processes and conventional mobile business. Products like Samsung Cloud Print and integration with the Amazon DRS are only a handful of the firm’s successes because they demonstrate Samsung’s ambition for cloud service architecture. The cornerstone of the established technological choice process boosted Samsung’s vision for the Cloud Service Console. However, a new edition did have some problems that creative software professionals would have to solve. The organization investigated several technologies to address each issue and find answers (Gardere, Sharir & Maman, 2018). To ensure that the system was functional and capable of producing a Financial return, the performance of every component—including cost profitability—was examined. Business considerations significantly impacted the business needs, as shown by Samsung’s acquisition of PrinterOn, a mobile cloud-based service for Samsung smartphones. 7 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG ClearScale solution To provide Cloud Solutions, Samsung developed a relationship alongside Clearscale. This provided the knowledge required when recognizing and choosing various cloud platform components and service providers. As a consequence, Samsung could scale its engineering resources effectively and affordably. The business was well-positioned to use ClearScale Developers’ deployment automation expertise. Nevertheless, new technologies make it difficult to keep up with integration challenges, as is shown by the ClearScale innovation, which calls for speed, agility, and rapid adaptability to the always-shifting business needs. It was evident from the Samsung study that perhaps the company required a technology to be utilized in various corporate private clouds without accessing the firewalls (Gardere, Sharir & Maman, 2018). The service now includes metrics, tracking, and reliability. Business value Samsung has now delivered the computing infrastructure at the same rate as agile projects. This has shortened the time in the marketplace of goods and services, maintaining its position as a technological pioneer. By offering a quicker, more reliable service, this autonomous architecture set up by the Cloud scale has decreased Samsung’s management of information technology expenditure (Lu, Y., Zhao, Xu & Shen, 2018). As a result, the company can concentrate on providing goods and services to clients, keeping its competitive edge in the marketplace. 8 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG PART 2 Analysis of the existing system Fundamental problems of the current system Samsung does have a reputation for developing high-calibre, innovative products, which maintains business at the cutting edge of technology. Nevertheless, as it creates, each repetition brings complicated problems that must be resolved rapidly with the appropriate tools. Users have also reported hardware issues with the goods, in addition to software issues. For instance, a typical case is poor battery life, which has a variety of potential causes that need to be considered before any harm is done. Another problem is storage capacity, which arises when an individual has insufficient room to save their papers. To prevent this strain, it is advisable to avoid installing so many needless programs (Waddington & Harris, 2018). Information Systems used Artificial Intelligence and the future of Business Intelligence The proliferation of devices simultaneously is one representation that might be used while attempting to comprehend the Internet of Things. Customers in industrialized countries with incomes ranging from medium to high have around three interconnected gadgets, including a laptop computer, a cellphone, and a tablet computer. It is anticipated that the number will increase in the years to come, and there is a possibility that the variety of linked devices will exceed 20. These connected devices may include smartwatches, smart TVs, or other gadgets. These devices that link to the internet must speak a universal language and adhere to certain cellular technologies. Because QUALCOMM, Arm, and Intel are all racing to build a communication standard, this indicates that Samsung will have a long way to go to catch up with their opponents, who will be miles away. This is the case because if Samsung is left behind, then it is unlikely to be able to participate in the race. In addition, the business will be left with little proposition to provide to its stockholders, the only difference being the mass market profitability (Zohuri & Moghaddam, 2020). In addition, the Internet of Things serves as the central support system for a virtualized environment, which is, in turn, accountable for the proper operation of applications that run on linked devices. Even though there has been an upsurge in disk space, connectivity, as well as computation capabilities as well as the highly brief analysis of enormous amounts of data has 9 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG paved the way for future advancements in pattern recognition, a necessary constituent that an individual would need to have to work within a company like Samsung. This is because there has been the desire to make effective utilization of the data that is readily available to them. As storage keeps increasing and processing speeds continue to grow, the adoption of artificial intelligence is starting to become a more feasible aim that may be accomplished by meeting business needs (Zhou, Jia, Peng, Zhang & Liu, 2018). Artificial intelligence has been helpful for Samsung since it enables the company to improve its productivity by rapidly analyzing data and generating conclusions that can be trusted. This makes AI a beneficial tool. As the change in technologies proceeds, more and more important choices will need to be outsourced to other people, which will help break up blockages in the information chain. Consequently, the decision-making process for Samsung to employ accurate analytics is growing more complex due to the artificial intelligence algorithms and the highly effective architectures inside them. Because continuous data has been analyzed and fed through into networks, and it enables both humans and computers to get smarter, resulting in a better method of intelligence in business, it is safe to say that perhaps the future of information in company or organization is bright (Zohuri & Moghaddam, 2020). An Android operating system is built into Samsung’s smartphones, which helps to ensure the devices’ continued performance. Quite often, security concerns could be of significant worry at various levels since consumers have to be safeguarded against cybercrimes via their personal information. This is essential. Solutions and recommendations To keep its place as the leading mobile electronics manufacturer in the world and remain relevant in the industry, Samsung will be required to improve the quality of the acquisitions it makes with Qualcomm and Intel cores. To stay competitive in the market for chips, Samsung could need to acquire well-established and industry-leading manufacturers of microcontrollers like Microchip. Tizen is already being constructed as an internal operating system inside the software, even though it lags behind such rivals by an unacceptable amount (Zhou, Jia, Peng, Zhang & Liu, 2018). In the field of cloud computing, Samsung has previously acquired SmartThing, a company that specializes in the development of intelligent control hubs. Nevertheless, the business must consider the company structure and behave as if it were a software firm managed by one management staff that was prepared to comprehend the 10 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG software challenges. Despite this, Samsung is encountering far more pervasive problems, many of which are not operating systems but rather stem from a fundamental misunderstanding of how technological cycles work. It is going to require more than acquisition to be able to address this problem. When shopping for Samsung electronics, it is essential to double verify and make sure that the product you are buying is genuine. Being vigilant may help you avoid spending money that isn’t essential, such as on repairs that aren’t necessary because of the low quality of the goods or copies of the product. Check whether the advertised specs are accurate and correspond to the product’s features (Zhou, Jia, Peng, Zhang & Liu, 2018). It is essential to avoid overcharging mobile devices like smartphones since this is a frequent issue that may lead to the device overheating and potentially shortening the battery’s lifespan. Additionally, the security team must continually undertake audits to keep the client’s confidence and provide rapid security responses. Regarding the Android operating system, Samsung has done all in its power to maintain the smartphones’ safety by monthly releasing new and upgraded operating system versions. Conclusion The article examines why Samsung has already been able to have such a successful knowledge system integration, beginning with an overview of the firm, its history, the adoption of information management for strategic purposes, and the effect of implementing an information service. Samsung implemented IS to improve the quality and quantity of its outcomes by estimating inefficiencies brought on by technology. Considering that Samsung is such an inventive corporation, the industry’s supply chain control proved beneficial to the company. This study has shown that having strategic beginnings and employing systems engineering both have an influence. Because both benefits have been validated, current difficulties in an organization may be resolved by effectively using the appropriate information technology. Consequently, Samsung is a fantastic business with a clear goal of keeping its status as the world’s most outstanding electronic supplier. However, for the firm to effectively reach its aims, this should make modifications to how it will address the problems. 11 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG References References Abraham, C., Murali, K. N., & Mtegha, V. A. SAMSUNG INNOVATION AND TECHNOLOGY Akram, M. S., Goraya, M., Malik, A., & Aljarallah, A. M. (2018). Organizational performance and sustainability: exploring the roles of IT capabilities and knowledge management capabilities. Sustainability, 10(10), 3816. Gardere, J., Sharir, D., & Maman, Y. (2018). Consulting and Executive Coaching on Future Trends: The Need for a Long Term Vision with Apple and Samsung. International Journal of Business and Social Science, 9(3). Haizar, N. F. B. M., Kee, D. M. H., Chong, L. M., & Chong, J. H. (2020). The Impact of Innovation Strategy on Organizational Success: A Study of Samsung. Asia Pacific Journal of Management and Education, 3(2), 93-104. Jung, U., & Chung, B. D. (2016). Lessons from the history of Samsung’s SCM innovations: focus on the TQM perspective. Total Quality Management & Business Excellence, 27(7- 8), 751-760. Lu, Y., Zhao, C., Xu, L., & Shen, L. (2018). Dual institutional pressures, sustainable supply chain practice, and performance outcome. Sustainability, 10(9), 3247. Rhee, I. Y. (2020). saw engagement and integrity as the core of communication, with examples from Samsung Electronics. Science Editing, 7(1), 73-77. Smith-Ditizio, A. A., & Smith, A. D. (2019). Samsung Company and an Analysis of SupplierSide Supply Chain Management and IT Applications. Advanced Methodologies and Technologies in Business Operations and Management (pp. 1249-1262). IGI Global. Waddington, D., & Harris, J. (2018). Software challenges for the changing storage landscape. Communications of the ACM, 61(11), 136-145 Zhou, W., Jia, Y., Peng, A., Zhang, Y., & Liu, P. (2018). The effect of iot new features on security and privacy: New threats, existing solutions, and challenges yet to be solved. IEEE Internet of Things Journal, 6(2), 1606-1616. 12 INFORMATION TECHNOLOGY INFRASTRUCTURE OF SAMSUNG Yang, J., & Ying, L. (2016). A study on the effects of knowledge management on innovation strategies and competitive advantages. Acta Oeconomica. Zohuri, B., & Moghaddam, M. (2020). From Business Intelligence to Artificial Intelligence. Journal of Material Sciences & Manufacturing Research. SRC/JMSMR/102 Page, 3 Purchase answer to see full attachment

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